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Employment

 

Midway Adventure Company accepts applications for staff year round.

Our main summer adventure season begins in late May and runs into late September. The height of the season occurs mid June to late August during which we require all staff to be available for work. TEAM members is what we look for as we are a small company that specializes in being the best. Every person counts on the team in order to make sure that our guests and store customers have the best experience they have ever had.

Interested candidates must submit a resume and cover letter detailing their interest, as well as personal and employer references (if applicable), by email, to jobs@midwayadventure.com

Please click on a tab to view information about the position you are interested in.

RETAIL/RESERVATIONS

RETAIL/RESERVATIONS
Individuals are responsible for handling information and reservation requests for river trips and bike  and gear rentals. Additional responsibilities include assisting retail customers – answering questions, completing sales and inventory management. Applicants must have a high school diploma or equivalent, possess excellent organizational skills and have experience in cash register operation. Computer, Point-of-sale and office procedure experience is desirable. Knowledge of sportswear merchandise, rafting, biking and the Midway Park City  area (attraction, activities, etc.) is a plus.

 

INTERNSHIP

INTERNSHIP

Midway Adventure Company is seeking qualified university students looking for practical office experience with a leading outfitter.

Interested candidates must submit a resume and cover letter detailing their interest in this position, as well as personal and employer references by email to jobs@midwayadventure.com no later than March 28.

Qualifications

The person qualifying for this internship should have superior academic work habits, strong written and verbal communication skills, and confidently be able to describe themselves as a self-starter who knows how to take the initiative with various office projects. Ideally, the intern will have a vehicle enabling travel to Park City hotels, home to our headquarters, and to Sundance Resort. The internship is open to all majors, especially those with a concentration in tourism management, recreation & leisure studies, communications, marketing, sustainability, and event planning.

Internship Description

The Midway Adventure Co. Administrative Intern reports to the operations manager and or owner and supports the management team in the implementation of specific projects aimed at increasing business and gaining efficiency. This position also supports the office, by answering overflow phone calls and performing general administrative duties.

Possible duties & projects may include:

  • Utilizing superior written and verbal communication skills, attention to detail and ability to multi-task to correspond with supervisors, colleagues and customers
  • Coordinating online marketing initiatives aimed at increasing business, including tasks related to blogging and content generation, social media, online polls and contests, search engine optimization, language translation, etc.
  • Special events planning and administration, e.g. raft races, festivals, VIP events, film screenings, presentations, etc.
  • Creation of Power Point presentations, multi-media slideshows, trip overview documents, etc. for sales purposes
  • Researching new markets
  • Digital photo management & organization
  • Competitive analysis
  • Local business outreach and networking
  • Operational cost analysis by trip & spreadsheet development
  • Sustainability audit and/or responsible tourism projects
  • Daily mail
  • Entry of post-trip evaluation survey data into database
  • Thank you cards & client details forms
  • Data entry, fulfillment & customer follow up (forms, payment, etc.)
  • Filing/archiving
  • Answering phones and booking trips as needed
  • Performing special projects as assigned by management utilizing a strong knowledge of MS Office applications (Word, Excel & Power Point) and basic knowledge of Adobe Products (Photoshop & Acrobat) with an aptitude for social media and content generation.

Commitment
Although the start and end dates for this position are flexible, the internship requires an average of 40 hours per week for a minimum of 12 weeks May through Sept.

Compensation
160 hours at $6.80/hr $1,088.00
320 hours at $8.00/hr $2,560.00

Internship Costs
Housing not included
Applicant must be able to provide own transportation to assigned river training and work.

Benefits
Free Rafting

Store discounts

much more

 

BIKE SHOP/SALES

Job Title: Service Manager

Department: Service/Repair/Rental

Reports To: Owner

 

Summary: Responsible for every aspect of the bike repair shop operations for a given location as well the productivity of the mechanics and the quality of the repairs. Contributes to the overall success of the company by participating in all aspects of the business. This will also include helping with oil change schedule of gas powered rental fleet.

 

Duties and Responsibilities:

  • Complete repairs
  • Set tangible goals for sales staff
  • Motivate and reward sales staff using positive reinforcement techniques
  • Assist other mechanics with repairs
  • Creates the mechanic’s schedule
  • Monitor and maintain quality control systems
  • Inform mechanics regarding new policies, policy changes, new procedures, and procedure changes
  • Enforce the service department’s policies
  • Maintain warranty policies and procedures
  • Monitor and maintain mechanic’s efficiency, maintain mechanic productivity rate of at least 30 units/hr
  • Manage shop supplies
  • Maintain all shop tools
  • Ensure that proper safety practices are being followed
  • Handle customer complaints
  • Delegate jobs and responsibilities to mechanics
  • Ensure customer service standards are being met
  • Maintaining employee morale
  • Train, hire, reward and terminate employees as needed
  • Meet staffing requirements ensuring the store has the correct number of mechanics at required levels
  • Make sure that there is good communication between sales and service departments
  • Process warranty claims on frames and parts
  • Provide training to mechanics as needed
  • Help maintain a positive work environment
  • Maintain a high degree of cleanliness and organization of the repair shop
  • Responsible for ensuring the facilities of the building are working correctly
  • Ensure mechanics have received base training for their mechanic level
  • Check work email and respond at the beginning and end of every shift
  • Responsible for basic facility management and upkeep. (Responsibility assigned by GM)
  • Ensures that repair work spaces are as conducive to personell’ success as possible

Successful completion of following orientation and training:

  • Freewheel Bike Training Guide For All
  • Freewheel Bike Service Training Guide
  • Trek University “Ninja” Status

Manage the parts department

  • Ensure necessary parts are in stock
  • Parts Dept is organized, clean & labeled correctly
  • Parts have accurate price tags
  • Inventory is accurate
  • Unnecessary parts are returned or put on clearance
  • Perform cycle counts as needed or directed

 

Reports Management

  • Ascend Reports

    • Work Orders
    • Unresolved warranties
    • Bikes built by mechanics
    • Labor completed by mechanics
    • Labor sales (check-in) by mechanics
    • ALL work order reports
  • Ascend Analytics Reports

    • Tech Center reports
    • Overall sales
    • Individual sales

 

Education/Experience: Minimum of 2 years retail management experience.

Skills and Traits:

  • Enthusiastic
  • Mechanical aptitude
  • Strong verbal communication skills
  • Team working skills
  • Organisational skills
  • High energy level
  • Resourceful
  • Confidence
  • Ability to solve problems in various situations
  • Ability to work in a dynamic, multi-functional, multi-cultural environment
  • Enthusiastic, positive, analytical

Physical Demands:

  • Able to sit or stand and walk throughout the scheduled work shift
  • Must be able to perform the essential functions of this job, reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions
  • Able to lift and/or move up to 75 lbs.

 

Job Title: Level 1 Mechanic

Department: Service/Repair

Reports To: Service Manager

 

Summary:  This is an entry level bicycle assembly position. Previous experience is not required. Training will be provided.

Duties and Responsibilities:

  • Assemble new bicycles
  • Ensure that proper safety practices are being followed
  • Make sure that there is good communication between sales and service departments.
  • Help maintain a positive work environment
  • Maintain a high degree of cleanliness and organization of the repair shop
  • Check work email and respond at the beginning and end of every shift

Successful completion of following orientation and training:

  • Freewheel Bike Training Guide For All
  • Freewheel Bike Service Training Guide
  • Trek University “Newbie” status

 

Education/Experience: Previous experience is not required. Completion of Barnett’s or UBI or other bicycle mechanics courses a plus.

 

Skills and Traits:

  • Enthusiastic
  • Mechanical aptitude
  • Strong verbal communication skills
  • Team working skills
  • Organisational skills
  • High energy level
  • Resourceful
  • Confidence
  • Ability to solve problems in various situations
  • Ability to work in a dynamic, multi-functional, multi-cultural environment
  • Enthusiastic, positive, analytical

Physical Demands:

  • Able to sit or stand and walk throughout the scheduled work shift
  • Must be able to perform the essential functions of this job, reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions
  • Able to lift and/or move up to 75 lbs.

Job Title: Level Mechanic

Department: Service/Repair

Reports To: Service Manager

 

Summary:  This position requires a mechanic that is able to complete entry level repairs such as and assembly of bicycles, final check over on bicycles, fix tune-up on bicycles, and accessory installation.

 

Duties and Responsibilities:

  • Perform level 1 – 2 repairs
  • Ensure that proper safety practices are being followed
  • Ensure customer service standards are being met
  • Make sure that there is good communication between sales and service departments.
  • Help maintain a positive work environment
  • Maintain a high degree of cleanliness and organization of the repair shop
  • Check work email and respond at the beginning and end of every shift

Successful completion of following orientation and training:

  • Freewheel Bike Training Guide For All
  • Freewheel Bike Service Training Guide
  • Trek University “Expert” status

 

Education/Experience: Minimum of 1 – 2 years of professional bicycle mechanic experience. Completion of Barnett’s or UBI courses a plus.

 

Skills and Traits:

  • Enthusiastic
  • Mechanical aptitude
  • Strong verbal communication skills
  • Team working skills
  • Organisational skills
  • High energy level
  • Resourceful
  • Confidence
  • Ability to solve problems in various situations
  • Ability to work in a dynamic, multi-functional, multi-cultural environment
  • Enthusiastic, positive, analytical

 

Skills and Traits:

  • Enthusiasm
  • Mathematical skills, calculate profit margin and markup (know the difference)
  • Mechanical skills
  • Strong verbal communication skills
  • Team working skills
  • Organisational skills
  • High energy level
  • Resourcefulness
  • Confidence
  • Strong leadership and team working skills
  • Strong record keeping skills
  • Ability to calculate figures and amounts
  • Ability to read, analyze and interpret P&L reports, productivity reports, labor and sales reports, actuals, etc.
  • Ability to solve problems in various situations
  • Ability to effectively present information and respond to questions from employee
  • Ability to work in a dynamic, multi-functional, multi-cultural environment

Physical Demands:

  • Able to sit or stand and walk throughout the scheduled work shift
  • Must be able to perform the essential functions of this job, reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions
  • Able to lift and/or move up to 75 lbs.

 

RIVER GUIDE

 

STILL HIRING FOR 2017 SEASON! PLEASE CALL!!!!

Dear Potential Midway Adventure Guides:

 

Be a part of this hard working team that enjoys being outside.   you will work in all weather conditions as you set up and prepare. This job interacts with Guests and other and staff.  Safety is a key priority for this group as they assist guests. Also being a people person is a must.

Whether you are a seasoned professional river runner or a complete novice, there are guiding opportunities at MAC that can open up a whole new world of adventure. Our guides and trips set the first-class standard for adventure in Northern UT.

Guiding for Midway Adventure Co. is not an easy job. It is the rare, dynamic individual who can really do it well. Midway Adventure Company guides combine a passion for the outdoors with compassion for our guests, a desire to learn with the talent to teach and a flexible attitude with a steadfast commitment to conservation. MAC guides deliver the highest levels of service because we love what we do, we love the undeniably special places we visit and we love having a positive impact on the lives of others.

Would you care to join us?

Requirements

  • Currently, we can only accept applicants who can legally work in the United States or Canada.
  • New applicants must be available to work during the North American summer. Opportunities for guiding our private trips are reserved for returning employees.

Commitment
The start and end dates for this position are generally May to the middle of Sep. There is training req at the end of april. You will have to commit to 7 days on the river and in class training along with taking the required First Aid and CPR classes so you will have to commit for first aid and guide training.  Guiding is generally and on call business. We work when the customers call. That being said the people that want to work and commit can get a lot of work. We do ask for any planned days off to be given to us in advanced. We will not offer more than a few days off during the heart of the season, first of June- Aug.

Duties and Responsibilities

  • Safely navigate paddle boats down the Provo and Weber Rivers.
  • Teach basic skills of biking.
  • Seek to provide our guests with the best outdoor experience of their lives
  • Present facts about the region’s natural and human history
  • Provide a positive role model for children and facilitate kid-friendly activities
  • Prepare delicious meals
  • Care for MAC equipment
  • Lead interpretive hikes and bike rides
  • Adhere to Seven Principles of Leave No Trace at all times
  • Be a steward of the natural areas in which we travel

 

Qualifications

  • CPR and First-Aid Certified (WFR/SWR are a plus) We do offer classes at first of May. (open to the public)
  • Customer service experience or superb people skills
  • Background in natural history or leading groups, preferred
  • Experience or willingness to work with young children and adolescents
  • Capable of working long hours
  • Physically fit
  • Team player
  • Excellent communication skills
  • Fluent English
  • Non-Smoker
  • Creative approach to problem solving

 

 

 

DRIVER

Dear Potential Midway Adventure Driver:

 

Be a part of this hard working team that enjoys being outside.   you will work in all weather conditions as you set up and prepare This job interacts with Guests and other and staff.  Safety is a key priority for this group as they assist guests. This is a very relaxed job as most of the time you are hanging out by the river waiting for the rafters to arrive.  We do offer training.

Requirements

  • Currently, we can only accept applicants who can legally work in the United States or Canada.
  • Must have some experience driving with trailers and larger vehicles like trucks or vans. CDL drivers a plus but we can train.

Commitment
The start and end dates for this position are generally May to the middle of Sep.  Our business is generally and on call business. We work when the customers call. That being said the people that want to work and commit can get a lot of work. We do ask for any planned days off to be given to us in advanced. We will not offer more than a few days off during the heart of the season first of June- Aug.

Duties and Responsibilities

  • Safely transport guest to and from trips and there hotels
  • Seek to provide our guests with the best outdoor experience of their lives
  • Provide a positive role model for children and facilitate kid-friendly activities
  • Transport food supplies to and from trips.
  • Care for MAC equipment
  • Be a steward of the natural areas in which we travel

 

Qualifications

  • Experience with driving larger vehicles
  • CDL commercial drivers license  (we can train you for this)
  • Experience with trailers
  • Capable of working long hours
  • Team player
  • Excellent communication skills
  • Fluent English
  • Non-Smoker
  • Creative approach to problem solving